The fastest way to reach StrimoIPTV is WhatsApp. Orders, free-trial requests, setup help and refund claims all go through the same chat, handled by a person, every day of the week.
WhatsApp: +1 (505) 528-2537
Open a WhatsApp chat with StrimoIPTV. It works from a phone or from WhatsApp on a computer. Most messages get a reply within minutes; new lines are usually active in under 10 minutes once payment clears.
What to put in your first message
A little detail up front saves a round of back-and-forth:
| You want to… | Tell us |
|---|---|
| Order a plan | The plan name (from the pricing page), your device and your first name |
| Ask for a free trial | Your device and the channels or countries you care most about |
| Get setup help | Your device model, the app you are using and a photo of the screen where you are stuck |
| Report a channel problem | The channel name, the time it happened and whether other channels play fine |
| Renew or upgrade | Your current username so we can extend the same line |
| Claim a refund | Your username and a short description of the fault (see the refund policy) |
| Become a reseller | Roughly how many lines you expect to sell per month |
Before you message: quick fixes
These solve most playback problems in a minute or two:
- Restart the device and the router. Unplug both for 30 seconds.
- Clear the player cache or simply close the app completely and reopen it.
- Try a different channel. If only one channel fails, tell us its name — it is usually a source issue we can reroute.
- Use a cable if you can. Ethernet beats Wi-Fi for live sport every time.
- Check your speed. 15 Mbps for HD, 25 Mbps for Full HD, 35 Mbps or more for 4K.
Still stuck? The guide how to fix IPTV buffering goes further, and the setup guides cover each device step by step.
Our only official channels
We can only vouch for this website, strimoiptv.live, and the WhatsApp number above. If someone contacts you using the StrimoIPTV name from another number or website, check with us on WhatsApp before sending any money. We never ask for card numbers or passwords in a chat.
More about StrimoIPTV
- About StrimoIPTV — what the service is and how it works
- FAQ — devices, speeds, payments and connections
- Privacy policy — what we keep and why